World Bank approves $40.7 million credit to help Mongolia improve online public services


The World Bank’s Board of Directors today approved a $40.7 million International Development Association (IDA) credit to help Mongolia improve online public services for citizens and businesses , boosting digital skills training and increasing digital jobs.

The Smart Government II project aims to improve Mongolia’s legal and regulatory environment to build trust and cybersecurity in the use of digital technologies. The project will also enable the development of public services, the shared use of cloud computing and cybersecurity services in the public sector.

The project also aims to help develop Mongolia’s digital economy in response to the impact of disruptive technologies that are transforming economies and societies globally, and to provide new opportunities for Mongolia’s development. For the digital economy, the project will provide skills and literacy training to 13,000 public officials and citizens, create 3,000 new digital jobs for youth and women, and help digitize 2,000 small and medium-sized enterprises (SMEs) to improve their competitiveness and resilience in the world. economy.

The project will build on the successful interventions of the first SMART government project which will end on August 31, 2022. The closing project had built and strengthened critical enablers for public sector transformation and e-service delivery, including National Disaster Recovery Center, Government Enterprise Architecture, e-Mongolia, Open Data Portal and Electronic Property Registration System.

“It is important that all Mongolian citizens and businesses can benefit from the global digital transformation and their country’s digital development efforts,” said Andrei Mikhnev, World Bank Country Director for Mongolia. “This project will provide Mongolian women, people with disabilities and people in rural or remote areas with easy-to-use and efficient digital public services, and enable young people to develop digital skills and access a wider range of jobs. It will help SMEs – especially those owned or led by women – increase their competitiveness in the global digital market and build their resilience to future crises.”

The Mongolian government has successfully delivered online public services to citizens and businesses during the COVID-19 pandemic. This experience has given new impetus to the government’s long-standing commitment to use digital transformation as a new driver of economic growth, to develop efficient and accessible public services and to become a “Digital Nation” in the next five years. .

The new project will help the government take an integrated, whole-of-government approach to its online public services and digital investments.


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