The Electricity Company of Ghana (ECG) says it has resolved the sales issues customers were facing with the prepaid meter system across the country.
In an October 1 press release, the utility company noted that consumers who had difficulty purchasing credits can now do so at endpoints.
“Ghana Electricity Company would like to inform all stakeholders, especially our dear customers on our prepayment metering system, that the issue with third party outlets has been resolved,” the statement read.
“Customers can now purchase electricity credits from their nearest outlets and all ECG district offices, including tomorrow Sunday, October 2, 2022, from 9:00 a.m. to 4:00 p.m.,” ECG added.
However, as at 9 a.m. Sunday morning, some consumers complain that they still cannot buy electricity credit.
But ECG also wats sop u press release that now the network works
But eno Dey works why lie? Oh
— Fan of AS Roma (KNUST CR7) (@mr_president789) October 2, 2022
Was hoping to start the month at Deon but instead ended up in the rain at ECG for 7 hours. How I’m not sick is a mystery
— WYSIWYG (@Unhingedtemp) October 2, 2022
Ghana muom paa
After all the troubles and losses #ECG Because people come to Nsawam’s office to buy credits and they make them queue outside with the excuse that they start working at 9am
— Lord Corlys (@ChinaWeezy) October 2, 2022
ECG what happens at all.
@the main airport office at ksi.
Lots of people are sitting waiting to buy power, no explanation as to whether it will be possible or not…… At the list, exhibiting a bit of customer service skills.
—Raymond Warren Dravie (@WarrenDravie) October 2, 2022
These ecg people aren’t serious, you haven’t solved the problem
—Jason Menz (@JasonMenz2) October 2, 2022