Operating a Disney park in the wake of the COVID-19 pandemic has been a difficult path to follow. We have seen some Disney parks reopen and then close again due to virus outbreaks in the area, but for some time things have seemed to be working well.
Earlier today, we reported that Shanghai Disneyland and Disneytown would close immediately due to an outbreak of COVID-19. Guests could no longer see the magnificent Enchanted Tale Castle, as the theme park has temporarily shut down the entrance to the theme park due to a reported positive case of COVID-19. It appears that a guest who entered the park on October 30 received a positive COVID-19 test.
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As we reported, Shanghai Disneyland and Disneytown have stopped admitting guests. Nonetheless, they do allow outdoor entertainment (like ILLUMINATE! A nighttime celebration in the Gardens of the Imagination) and some attractions remain open for guests who were already in the park.
When the news broke, the official Shanghai Disneyland website read the following statement:
To cooperate with the investigation of the pandemic in other provinces and cities, we have temporarily suspended entry to Shanghai Disneyland and Disneytown, and some attractions inside the park will also temporarily stop operating. Outdoor entertainment will continue as planned.
Guests inside the park are reminded to strictly adhere to pandemic prevention measures, including wearing a mask and maintaining social distancing at all times.
Clients will be required to undergo a nucleic acid test on discharge upon leaving the complex and follow the Center for Disease Control guidelines.
We apologize for the inconvenience and will provide refund and ticket exchange information for all affected guests. Thank you for your collaboration.
Now, it looks like we have an update on the situation as we can see how long the shutdown will last, for now.
In order to meet pandemic prevention and control requirements, Shanghai Disneyland and Disneytown will be closed on Monday and Tuesday November 1 and 2, 2021. We will notify customers as soon as we have a confirmed date to resume operations. We apologize for the inconvenience caused and will provide a refund or exchange for all affected customers during this time. Thank you for your understanding and cooperation!
As reported, November 2 is not yet a confirmed date for resuming operations, but at the moment it appears the current plan is to remain closed for two days while clients undergo nucleic acid testing at the exit when leaving the complex. Today, 60,000 guests lined up for a viral test. If no other guests have been infected with COVID-19, we can likely see Shanghai Disneyland reopen as scheduled on November 2.
Guests who have purchased a ticket will be fully refunded or may receive a date swap for their ticket.
When in a Disney park, always make sure you follow the rules and regulations set by the park and follow the proper face covering guidelines.