5 Warnings to Buyers of Ex-Marshalls Employees – Best Life

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Marshalls, the hugely popular discount department store, stocks everything from towels to luggage to designer clothes. Dedicated shoppers love browsing the stores because the merchandise is not only seasonal but seems to change from week to week. If you’re one of those super fans, there are a few things you might want to know before you jump into shopping for designer shoes or holiday decorations. Up front, former Marshalls employees share their biggest warnings to shoppers. Read on to get the information.

READ NEXT: 5 buyer warnings from former TJ Maxx employees.

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On job search engine Simply Hired, an unnamed former store manager revealed that sometimes a shift involves “1-2 hours of unloading boxes full of random items that have literally been thrown into the box by the ‘warehouse (there would often be things like broken candles or other glass/ceramic items in a box along with things like makeup or dog toys.)”

Of course, the hope is that whoever is working will check for damage, but if there’s a ton of stock, it’s possible that a broken or snagged item could reach the shelf. Double check what you are buying before heading to the checkout. If you notice any damage, it could result in an even bigger discount.

Oakville, Ontario, Canada - July 14, 2019: Marshalls store in Oakville, Ontario, Canada near Toronto.  Canada.  Marshalls is an American off-price department store chain.
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Marshalls has great deals every day, but there are certain times of the year when items are even more reduced.

“There are always plenty of great clearance items and if you shop at the end of the season you can easily get tops for $2-10 that would have been $20 at the start of the season,” the former @stvpidcvpid employee shared on Twitter. What’s wrong with buying a swimsuit in november ?

READ NEXT: 5 buyer warnings from former JCPenney employees.

Marshalls store checkout line
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Much like TJ Maxx, which is under the same umbrella, Marshalls employees are trained to push credit cards upon checkout. But don’t feel obligated to get one.

When a Redditor asked if he worked for the channel, user popcorn12082 replied, “For the most part it’s fine, but shoving credit cards is probably the most ‘stressful’ thing about the job.” Similarly, on GlassDoor, several ex-employees mention “asking everyone” to sign up for a card, which can be frustrating for everyone involved.

“It really gets old after a while, being reprimanded for not harassing customers after they once politely declined,” the ex-ACatsWhiskers employee agreed on Reddit. Employees are told to ask twice and explain the benefits.

Even if the credit card is not imposed on you, you may want to wait to get one. “The card is crappy and you only save 10% by signing up, so no real incentive,” a former employee wrote on Indeed.

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marshalls shopping for men
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It can be difficult to keep track of Marshalls merchandise, as it constantly changes. And it’s entirely possible that you’ll find an item without its price tag.

The ex-employee and Redditor Single-Push-2068 revealed that a pet peeve was when “things get to the ground with no tags or tags [which] never fails and even during inventory you are still making discoveries.” If you find an item without a tag, they also note that Marshalls is using “obsolete technology” and needs “better tracking of our levels of ‘inventory”.

store at marshalls
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Shopping for holiday gifts can be overwhelming no matter where you are, but especially when everyone is looking for deals. This is also the case for employees, as many are seasonal.

“I worked at marshalls last year, they hired a bunch of seasonal helpers for the holidays,” Reddit commenter Littledipper16 said. They explain that the majority of these hires were asked to stay, but most left because they had only been looking for seasonal work. So be patient during the holiday season as employees might still be learning the ropes.

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